Loal Loop Privacy policy

Effective Date: June 21, 2026## IntroductionWelcome to Local Loop ("Local Loop," "we," "our," or "us"). Local Loop is a platform that connects consumers, local businesses, and nonprofit organizations through community-focused offers, promotions, donations, and engagement opportunities.This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application, website, and related services (collectively, the "Services").By accessing or using Local Loop, you agree to the collection and use of information in accordance with this Privacy Policy.---## Information We Collect### Information You ProvideWe may collect information that you voluntarily provide, including:* Name
* Email address
* Phone number
* Mailing address
* Account login credentials
* Profile information
* Business information (for participating businesses)
* Nonprofit organization information
* Customer support communications### Transaction InformationWhen you make purchases, donations, or redeem offers through Local Loop, payment information is processed by our third-party payment processor, Stripe.Local Loop does not store complete credit card numbers or sensitive payment credentials.We may receive limited transaction-related information including:* Transaction date
* Transaction amount
* Transaction status
* Offer redemption information### Automatically Collected InformationWhen you use the Services, we may automatically collect:* Device information
* Operating system information
* Browser type
* IP address
* App usage statistics
* Diagnostic and performance data
* Location information (if permission is granted)---## How We Use InformationWe may use information to:* Create and manage user accounts
* Process transactions and donations
* Deliver offers and promotions
* Connect users with participating businesses and nonprofit organizations
* Provide customer support
* Improve platform performance and user experience
* Send service-related notifications
* Detect fraud, abuse, and unauthorized activity
* Comply with legal obligations---## Email CommunicationsLocal Loop uses SendGrid and other email service providers to deliver:* Account notifications
* Transaction confirmations
* Password reset requests
* Promotional communications
* Service announcementsYou may unsubscribe from promotional emails at any time by following the instructions contained within those emails.---## Payment ProcessingPayments are processed by Stripe.When you make a payment through Local Loop, your payment information is subject to Stripe's Privacy Policy and Terms of Service.For more information, please visit:https://stripe.com/privacyLocal Loop does not store full payment card information on its servers.---## Information SharingWe do not sell your personal information.We may share information with:### Service ProvidersIncluding:* Stripe
* SendGrid
* Cloud hosting providers
* Analytics providers
* Customer support providers### Participating BusinessesInformation necessary to fulfill purchases, offers, discounts, and promotions.### Nonprofit OrganizationsInformation necessary to facilitate donations and campaign participation.### Legal RequirementsWe may disclose information if required by law, regulation, court order, or governmental request.---## Data RetentionWe retain personal information for as long as necessary to:* Provide our Services
* Fulfill legal obligations
* Resolve disputes
* Enforce agreementsInformation may be retained in backup systems for a reasonable period after deletion.---## SecurityWe implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information.However, no system can guarantee absolute security, and we cannot guarantee the security of information transmitted over the internet.---## Children's PrivacyLocal Loop is not directed to children under the age of 13.We do not knowingly collect personal information from children under 13.If we become aware that information has been collected from a child under 13, we will take appropriate steps to remove such information.---## Your RightsDepending on your jurisdiction, you may have rights to:* Access personal information
* Correct inaccurate information
* Request deletion of personal information
* Withdraw consent where applicable
* Opt out of certain communicationsRequests may be submitted using the contact information below.---## Third-Party LinksThe Services may contain links to third-party websites and services.We are not responsible for the privacy practices of third parties.---## Changes to This Privacy PolicyWe may update this Privacy Policy from time to time.Updated versions will be posted on this page with a revised Effective Date.Continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.---## Contact InformationLocal LoopEmail: [email protected])Website: https://www.localloop.appIf you have questions regarding this Privacy Policy, please contact us at the email address above.

• Link
• Link